The ZUP, LLC product warranties and obligations set forth below are in lieu of any other express warranties or obligations of ZUP, it’s distributors or retailers. The warranties and obligations extend only to the original purchase or to the person for whom originally purchased.
ZUP, for a period of one (1) Year from the Date of purchase, will, at manufacturer’s option, repair or replace at no charge any ZUP product, which breaks or is defective in materials or workmanship. Any refunds for non-damaged or defective items will only be for the cost of the product itself and will not include the cost of shipping.
If any ZUP product fails due to defective materials or workmanship after the original warranty period, it will, at manufacturer’s option, be replaced, one time only, at one-half (1/2) the current retail price or repaired at cost. Under the Limited Warranty the product owner will pay freight both ways, to the factory for repair or exchange and back to the owner. The Limited Warranty is in effect for as long as the original owner keeps the product. It is not transferable.
Warranty service will be done only at ZUP facilities and service to that point must be prepaid by product owner. All ZUP products must be purchased from an authorized ZUP dealer for warranty to be validated. All claims must have a valid return authorization (RA) number to be considered for warranty service.
This limited warranty give you specific rights, and you may have other legal rights which vary from state to state.